CareCliQ helps NDIS providers keep records, notes, incidents and credentials organised in one place, so your audit evidence is ready all year, not just the week before.
NDIS Quality Internal Auditor, Founder of Twin Roots
CareCliQ's NDIS Compliance and Internal Audit Advisory Partner
Nestor helps NDIS providers with internal auditing, governance and risk. He advises on CareCliQ's compliance workflows and audit-readiness tools.
View Nestor on LinkedIn (opens in a new tab)Find your gaps before the auditor does.
Twin Roots is an independent business that advises on CareCliQ's compliance features.
Pick a feature and play with the sample. It takes less time than reading about it.
Workers record a short voice memo. CareCliQ turns it into a structured progress note draft that they read, edit and confirm.
Supported Mia (sample) with grocery shopping, 10:00 to 12:00. Mia chose items from her list and paid at the self checkout with one prompt. She said she felt more confident than last week.
Tap the button to step through the sample.
Example content only. This preview does not record or process audio, or verify compliance.
Explore four screens from our product walkthrough, using example data. Choose a screen, swipe or use the arrow keys, and enlarge any screenshot to see it full size.
Follow referrals from enquiry and screening through to agreements and active support.
Most NDIS software is built for the office. CareCliQ is built around the participant, with a dedicated view for every person who touches their world.
Follow ups, plan reviews, and compliance evidence all in one place. Your whole team's documentation is visible at a glance, linked directly to each participant's goals and NDIS plan.
Person centred, always. One shared record, a view for every role.
How it works
Four steps, with people checking the work at each one. Choose a step to see what happens.
Step 01 of 04
After a shift, your worker records a short voice memo in Khmer, Vietnamese, Arabic, Tagalog or any of 12 supported languages. CareCliQ translates it and structures it as a draft progress note, with prompts for any missing detail. The worker checks it before it moves on.
One of the ways CareCliQ helps
Sit down with a new participant, hit record, and the onboarding conversation becomes draft goals and tasks. Every AI suggestion carries its source quote from what was actually said, so your team can check it before anything enters a plan.
Product preview with example content.
Built for Australia's CALD workforce
A worker records a voice note in whatever language feels natural. CareCliQ translates it, structures it as a draft progress note and suggests links to the participant's goals. The worker and coordinator review the English draft before it is approved.
See how it works for your teamProduct preview with example content.
Our story
CareCliQ was built by Cauthan, an active NDIS support worker, and Chanmonich, a software engineer. English isn't Cauthan's first language, which is exactly why CareCliQ's multilingual voice input exists. It solves a problem our founders live with directly.
Built in Adelaide by people who've done the shifts, chased the notes, and sat through the audits.
The team building and running CareCliQ, day to day.
The University of Adelaide incubator backing us with mentorship and a founder community.
The support workers and coordinators who shape every feature we ship.
Registered or non-registered. We built CareCliQ for the providers doing it properly.
Most systems are built for rostering first and audits second. CareCliQ is built to keep your evidence organised all year.
| What auditors look for | Typical per-user NDIS software | CareCliQ |
|---|---|---|
| What auditors look forParticipant records and service agreements | Typical per-user NDIS softwareOften assembled by hand when an audit is called | CareCliQStructured profiles, onboarding and documents in one place |
| What auditors look forStaff screening, training and supervision | Typical per-user NDIS softwareCredential tools can sit in a higher plan or an add-on | CareCliQCredential tracking with expiry reminders, included in every plan |
| What auditors look forIncident and complaint management | Typical per-user NDIS softwareDepth of incident tools varies by plan | CareCliQIncident logging with reporting deadlines tracked and managers notified |
| What auditors look forService delivery records | Typical per-user NDIS softwareNotes typed up after the shift | CareCliQVoice-drafted notes linked to participant goals, reviewed by your team |
| What auditors look forGovernance and continuous improvement | Typical per-user NDIS softwareReporting is often on higher plans | CareCliQManager dashboard in every plan |
| What auditors look forEvidence when asked | Typical per-user NDIS softwareGathered from several places | CareCliQThe Audit Vault: records organised by category, exported in one go |
Some NDIS systems charge per user, per month, and look cheaper at the entry level. Here is what you are comparing.
| Team size | Entry per-user plan (about $9 per user) | Mid-level per-user plan (about $15 per user) | CareCliQ (flat, all features included) |
|---|---|---|---|
| Team size25 users | Entry per-user plan (about $9 per user)$225 | Mid-level per-user plan (about $15 per user)$375 | CareCliQ (flat, all features included)$280 |
| Team size55 users | Entry per-user plan (about $9 per user)$495 | Mid-level per-user plan (about $15 per user)$825 | CareCliQ (flat, all features included)$680 |
| Team size99 users | Entry per-user plan (about $9 per user)$891 | Mid-level per-user plan (about $15 per user)$1,485 | CareCliQ (flat, all features included)$880 |
| Team size100+ users | Entry per-user plan (about $9 per user)Varies | Mid-level per-user plan (about $15 per user)Varies | CareCliQ (flat, all features included)From $1,800, with a dedicated account manager |
At 25 users, that is about $55 more a month than an entry per-user plan. The question is what you would otherwise assemble by hand when an audit is called.
Compare what each price actually gets you, then choose.
Sign upPer-user figures are examples based on published pricing from other NDIS software providers as at 29 October 2026, in AUD per month, and may change. Feature sets vary by provider and plan. This is a general comparison, not a statement about any single provider. CareCliQ prices are per month and exclude GST.
Registration requirements depend on the services you deliver. The July 2026 changes do not apply to every provider. Choose the description closest to you for a plain language summary, then check the official source for requirements and transition arrangements.
Mandatory registration changes apply to SIL providers from 1 July 2026. Check the official guidance for what this means for your organisation.
Summary for general information only. Links open the NDIS Quality and Safeguards Commission website.
CareCliQ supports documentation quality and review. Providers remain responsible for the accuracy of their records, their registration obligations and their compliance. CareCliQ is not endorsed by the NDIS Commission and does not guarantee audit outcomes.
Data is hosted in Sydney, Australia. Compliant with the Privacy Act 1988.
Plans and pricing
Capture, draft, review and export in one team subscription. Every plan includes the same product capabilities, priced by team size. Enterprise also includes a dedicated account manager.
See what your subscription supportsYour team fits Small, highlighted below.
Every capability included
Team size
1-25 users
Monthly
Every capability included
Team size
26-55 users
Monthly
Every capability included
Team size
56-99 users
Monthly
Dedicated account manager
Team size
100+ users
Monthly
Same product on every plan. Only team size changes.
Human review stays with your workers and coordinators. Your organisation remains responsible for the accuracy of notes and for its own compliance.
Pick a part of the documentation cycle to see the sample work it covers. The same cycle is included on every plan.
For your organisation
Workers can talk through the shift in one of 12 supported languages instead of typing long notes from memory.
Human check
The worker reads, edits and confirms the draft. Suggested content is not a final record.
Draft progress note (sample)
Example content only. Mia is an example participant. This preview does not record audio, export files, send data or verify compliance.
$50 to reserve your spot, credited back on day one, and a locked founding price for as long as you stay. Waitlist members get first access, 48 hours before anyone else.
Why only 50? We onboard every founding provider ourselves, in person. That's what we can do properly, and we're not willing to do it any other way.
0%
reserved
For a small to medium provider, an initial readiness review can take 5 to 7 business days, depending on how complete your documents are. Finding gaps is different from fixing them, and fixing time depends on your registration scope and starting point. CareCliQ helps you find and track gaps earlier.
One flat monthly price based on your team size. Small covers 1-25 users at $280 per month. Medium covers 26-55 users at $680 per month. Large covers 56-99 users at $880 per month. Enterprise covers 100+ users at $1,800 per month. All plans include the full CareCliQ feature set, with unlimited progress notes and participants.
Your team capacity changes, not access to the core workflow. Every plan includes capture, draft notes, participant goal links, review and evidence exports. Enterprise also includes a dedicated account manager. Choose the plan for your team size, or contact us to discuss a team of 100 or more.
Absolutely. CareCliQ is built with love for both registered and non registered NDIS providers.
Data is hosted in Sydney, Australia.
CareCliQ has launched and is now accepting pilot users and organisations.
Of course, any time, no lock-in contracts.
You'll get an early access notification before public launch, no card required.
You'll hear from a real person, not a call centre.
